Hey howdy hey, partner! What’s better than a trip to Disneyland Paris? A trip to the Wild Wild West… at Disneyland Paris! And that’s exactly what we got when we stayed at the iconic Hotel Cheyenne during our family-moon last November! So today I’m going to be sharing our review of Disney’s Hotel Cheyenne. (Spoiler alert: we loved it!)
As one of Disneyland Paris’ budget hotels, Hotel Cheyenne offers the benefits and high standards of staying at a Disney hotel with a much more affordable price tag. This makes it the perfect choice for a family on a budget who still wants to enjoy the benefits of staying on-site. And with it only being a short 20 minute walk to the parks, it’s a great location!
The thing that really stands out about Hotel Cheyenne is its theming. The level of detail here is incredible. Everything is wooden and old-timey. It’s truly atmospheric. You can even sit outside on the porch of the hotel blocks which is an experience all of its own. And all that theming extends into each building; on the carpets, walls and all interiors. Oh, and the block names of course!
Hotel Cheyenne has everything you could possibly want… except a swimming pool. If that’s high up on your hotel must-haves list then you’ll want to consider one of the higher tiered hotels like Sequoia Lodge or Newport Bay Club.
Here’s what you’ll find on-site:
- Dedicated concierge desk in the lobby for making dining reservations, etc
- Chuck Wagon Cafe – a buffet restaurant
- Red Garter Saloon – a bar
- Starbucks – for all your caffeination needs
- Gift shop with photo desk
- Launderette with vending machines
- Outdoor play area for children – this was closed while we were visiting
There are several benefits to staying at Hotel Cheyenne but the ones that appealed to us were:
- The free shuttle to the Disney Village
- Access to extra magic hours (EMH)
- Close enough to walk to and from theme parks
- Character meet and greets in the hotel lobby every morning
- Free WiFi
- Use of the express luggage service (at an additional cost)
- Starbucks at the hotel
If you’re driving to Disneyland Paris, it might interest you to know that as a hotel guest, you are able to park in the hotel’s car park for free for the duration of your stay.
Check-in & check-out
Although we’d already received our tickets and documentation on the Eurostar as part of the express luggage service, check-in wasn’t as straight-forward as we’d expected. There was no queue when we arrived which was a nice contrast to the vlogs I’d seen prior to our travel. However, there were a lot of forms that needed to be filled in and Matt says that these were quite complicated.
For check out, you don’t need to do anything at all. Just leave your room on the day of your departure and your room keys will stop working – so don’t leave anything behind!
Our experiences with the staff at Hotel Cheyenne were positive across the board. Everyone was friendly, polite and attentive. Special mention goes out to the hosts at Chuck Wagon Cafe who were constantly entertaining the children and bringing the Disney magic to life.
We stayed in Doc Holliday, room 1551. This was a standard riverside room which contained a double bed and a pull-out bed. We were pleasantly surprised at how big the room actually was – even with the trundle pulled out. Considering that we actually spent a lot of time in our hotel room, it never felt cramped. Additionally, the room was nice and quiet and we were not disturbed by any internal or external noise.
There are only two floors in each block so there are no lifts. This wasn’t an issue for us until we had to get a toddler, a pushchair and a large heavy suitcase up the stairs when one of us has a bad knee and the other has a chronic pain condition. So if you need a ground floor room it’s worth requesting one but be advised this is not guaranteed.
One of the biggest draws for us was the Woody’s Round-up themed rooms. Matt loves the Toy Story franchise and having iconic Disney IP in a hotel room really appeals to families with young children like us. It was a no brainer. And with this kind of theming, who could blame us? From the boot lamp to the horseshoe mirror and the faux cowhide throws, it all comes together nicely.
In terms of bed comfort, the pull-out bed was preferable for me. It was the softer option and it meant that I could bed-share with Mini without the fear of him falling out of the bed. However, I did sleep alone on the double bed on the night that I had severe back pain and I have to admit, it wasn’t as bad as I’d expected. It has a much firmer mattress but sometimes that’s needed – as it was in my case.
Amenity-wise, you’ll find the following:
- A safe to lock away your valuables – not massive but fits an iPad
- European, UK and USB sockets
- Adjustable heating via a control panel on the wall
- A bath with overhead shower
- Hairdryer in the bathroom
- Toy Story themed toiletries plus wall-mounted pumps of body wash
- A flat-screen TV – includes Disney Channel!
Unfortunately rooms at Hotel Cheyenne do not come with a fridge or a kettle. However you can hire a kettle from reception at a small cost or just make the most of the hot drinks machines that are in each block.
Dining at Hotel Cheyenne
The way to our hearts is through our stomachs and we’re happy to report that Hotel Cheyenne delivered on this front. We enjoyed four meals at the hotel’s buffet restaurant, Chuck Wagon Cafe. This was two breakfasts and two dinners as part of our half-board dining plan.
The two mornings that we ate breakfast at Chuck Wagon, we opted for later sittings to avoid the rush. In doing so, we were able to sit down and enjoy our meal before heading out rather than rushing to get into the parks.
The selection of food and drink available included:
- Fruit juices
- Hot drinks
- Bacon, scrambled eggs and sauteed potatoes
- Pastries including pains au chocolat and butter croissants
- Bread for toasting
Top tip: Fill up your water bottles at breakfast ready for your day in the parks!
We really enjoyed both of our dinners at Chuck Wagon Cafe and would argue that it was the best restaurant that we ate in overall as the experience and service was amazing. However, the offerings were exactly the same on both nights that we ate there so if variety is important to you, it might be worth eating at different restaurants during your stay.
In terms of the dinner selection at Chuck Wagon Cafe, we enjoyed:
- A variety of hot and cold meats
- Bread rolls (always a winner!)
- Pasta and pizza
- Vegetables (hot and cold)
- Wide range of desserts including cakes and ice cream
Tips & Tricks
Here are some tips and tricks that are worth knowing if you’re planning to stay at Hotel Cheyenne!
- It’s best to book your dining reservations for buffet and table service meals before you arrive. The concierge desk will be able to help you book any last minute meals if needed.
- The walk to the Disney Village and theme parks is surprisingly relaxing and doesn’t feel like a trek – even after a long day of fun.
- Try to avoid the free shuttles at peak times!
- If you’re travelling to Hotel Cheyenne from the Marne la Vallee (Disneyland Paris) train station, it’s sometimes quieter to jump on the Santa Fe bus and then walk over the bridge to Hotel Cheyenne.
- The towels provided in the rooms are quite small so it might be worth bringing your own.
- At the time of our visit, the room key or “magic card” gave you a €4 credit per person per day to get hot drinks. All you need to do is find your closest hot drinks machine (there’s one in each block at Hotel Cheyenne) then tap your room key and select your drink. The hazelnut hot chocolate is really good!
- If a quiet stay is important to you, book a riverside room as it can be quite noisy around the main facilities.
- For families with little ones, you can buy small milk cartons in the gift shop. We were worried that Mini wouldn’t accept the change to semi-skimmed UHT milk but he seemed happy enough.
- Pokémon Go players will rejoice as there are several PokéStops at the hotel!
That’s my little review of Hotel Cheyenne at Disneyland Paris. I hope it’s answered any burning questions you might have about the hotel but if it hasn’t please do drop a comment below and I’ll try my best to answer it!